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Privacy Policy for Your Account Data

Clear control over account, KYC, cookie and wallet data starts here: this Privacy Policy explains what we collect, why we use it, how long we keep it and…

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How We Treat Indian Privacy Requests

pushpaexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our Privacy Policy sets out how pushpaexch handles personal data connected with account creation, identity checks, wallet activity, device access, cookies and support chats. Account access and eligibility depend on local law and are available where local law permits, so we may check your location signals,

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document details or payment references before allowing certain account actions. We do not sell your personal data. We share it only where needed for identity checks, fraud control, payment reconciliation, legal duties, security monitoring or support follow-up. UPI, Paytm, PhonePe and Google Pay references may appear
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in wallet records so we can match your transaction to your account and answer privacy queries with enough context. You can ask us to correct inaccurate data, receive a copy of key account data, or request deletion where retention duties no longer apply.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Policy Help From Real Support Paths

Privacy questions should reach the right team without you repeating the same details across channels.

DATA PRACTICE

Data Care Across Account Steps

Each account step creates a different privacy need, so we avoid treating every detail the same way.

Account sign-up data

We collect details such as name, mobile number, email and login record to create and secure your account. These fields help us contact you about privacy requests and confirm that a change request is genuine.

KYC and access checks

Where checks apply, document data is used to confirm identity, location and account eligibility under local law. Access depends on local law and is available where local law permits, so these checks may affect account features.

Wallet and payment records

UPI, Paytm, PhonePe and Google Pay references are stored with wallet activity so we can reconcile entries and investigate mismatches. We mask or restrict sensitive fields where full detail is not needed for the task.

Cookies and device signals

Cookies help keep your session active, remember basic settings and protect against unusual access. Device signals may include browser type, IP range and login time, and you can change cookie settings in your browser.

Game session records

Round IDs for titles such as Lightning Roulette, Ganesha Gold, Crash X or Fishing War may be linked to your account record. This helps resolve privacy-linked account queries without exposing unrelated session history.

Retention and deletion

Some records must be kept for security, payment reconciliation or legal duties, even after a deletion request. When retention is no longer needed, we remove or anonymise data using an internal case record.

Privacy Policy Questions Before Joining

Before you join, you may want to know how your data moves through the account flow and what choices you have after registration. These answers focus only on Privacy Policy matters: collection, access, correction, deletion, cookies, sharing and local-law eligibility checks for India.

We collect the details needed to create and protect your account, such as name, mobile number, email, login records and device signals. Where required, KYC details may be collected for identity and local-law access checks.

Wallet references help us match a transaction to your account and answer privacy or reconciliation queries. We aim to use masked references where possible and restrict full payment details to teams that need them.

Yes. Send a request through the privacy email with your account ID and registered mobile number. We may verify your identity before sharing a copy so that your data is not sent to another person.

Contact support and state which detail needs correction. We may ask for proof before changing identity-linked fields, especially where the update affects KYC, wallet matching or account recovery.

You can request deletion, and we will assess what can be removed. Some records may need to stay for payment reconciliation, security checks or legal duties before they can be deleted or anonymised.

Yes. Cookies are used for session continuity, account safety, language settings and site performance checks. You can manage many cookie choices in your browser, though some settings may affect how account pages load.

Use the privacy email or ask live chat for a privacy case handoff. Account access and eligibility depend on local law and are available where local law permits, so we may verify location or identity before replying.

Privacy Policy for Your Account Data

Policy Help From Real Support Paths

Data Care Across Account Steps

Account sign-up data

KYC and access checks

Wallet and payment records

Cookies and device signals

Game session records

Retention and deletion

Privacy Policy Questions Before Joining

01 What personal data does pushpaexch collect when I open an account?

02 Why are UPI, Paytm or PhonePe details linked to my account?

03 Can I ask for a copy of my account data?

04 How do I correct my name, mobile number or email?

05 Can I request deletion of my account data?

06 Does this Privacy Policy cover cookies?

07 Who can I contact about privacy and local-law access checks?

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